Skills and trainingThe problem: who can do what lives in somebody's head

Know who can do what, and who is nearly out of date.

Every skill, with a count and the names behind it. A tracker for every ticket and when it lapses. A learning area for your own team. TalentCore keeps the record, so you can decide whether to recruit or train.

Talk to us See how it works

2 viewsThe Skills Matrix by skill and by worker.
30 daysThe window for the Training Tracker's expiring count.
Marked automaticallyQuizzes are scored against the course pass mark.

Skills Matrix

ActiveAll BranchesBy SkillBy Worker

Total Workers196

Skills In Use14

Avg Skills/Worker2.3

No Skills Set7

Skill Distribution

Picker58
Manual handling47
Counterbalance31
Night shelf fill24
Class 219
7.5 tonne14
Multi-drop11
Reach truck6

Warehouse 4 skills · 112 workers

Reach truck6

Omar S.Mei R.Kay D.Ben A.Lena B.Nia W.

Counterbalance31

Kay D.Lou B.Raj K.Dev C.Omar S.+26 more

Primary skillFewest holders

Screens are drawn from the real product with made-up data.

What it does

The record of what people can do.

The problem: a client asks for five and you start ringing round

Who can you send?The Skills Matrix, by skill
What else could they cover?The Skills Matrix, by worker
Whose ticket is about to lapse?The Training Tracker

One matrix, two ways to read it

View the Skills Matrix by skill to see everyone who holds it. View it by worker to see everything one person can do. Filter either by branch and by status. A client asks for five reach truck drivers and you can answer in seconds.

By skill: who can you send? A chart ranks every skill by how many hold it.
It shows capability gaps at a glance, so you know whether to recruit or train.

Picker58
Raj K.Tia F.Eve H.Ana T.+54 more
Counterbalance31
Kay D.Lou B.Raj K.Dev C.+27 more
Class 219
Mo O.Dev C.Ben A.+16 more
Reach truck6
Omar S.Mei R.Kay D.Ben A.Lena B.Nia W.

Everything one person can do

View the Skills Matrix by worker to see everything one person can do: a count of their skills, their primary skill and every other skill they hold.

By worker: what else could this person cover?
A worker with nothing recorded shows as No skills assigned, and a tile counts them.
Filter by branch and by status, as in the other view.

Worker	Skills	Primary	All Skills
Kay D.	3	Counterbalance	Reach truck Manual handling
Omar S.	3	Reach truck	Counterbalance Picker
Mo O.	2	Class 2	Manual handling
Tia F.	2	Picker	Night shelf fill
Raj K.	2	Picker	Counterbalance
Ben A.	3	Multi-drop	Class 2 Reach truck
Dom K.	0	No skills assigned

Every ticket, with the day it lapses

The Training Tracker holds each worker's training and certificates: what it is, the category, the provider, the certificate number, the date achieved and the expiry. Four counts across the top tell you where you stand before you read a single row.

Expiring within 30 days has its own count, while there is still time to book a refresher.
Certifications, training courses, licences and qualifications in one list.

How expiring documents are chased

Total Records412

Valid371

Expiring (30 days)28

Expired13

Worker	Training	Cert No.	Expires	Status
Kay D.	Counterbalance	CB-20418	12 Mar 2028	Valid
Omar S.	Reach truck	RT-11902	2 Dec 2026	Expiring Soon
Mo O.	Driver CPC	CPC-7731	30 Sep 2029	Valid
Tia F.	Manual handling	MH-0934	1 Nov 2026	Expired
Nia W.	Food hygiene	FH-5520	No expiry	Valid

Two tools for the workers you supply, and a learning area for the people who run your desks.

Training HubThe problem: new starters learn by asking whoever is free

Training for the people who run the desks.

Induction and mandatory training for your own staff, delivered and evidenced without buying a separate learning platform.

1WriteYour own courses
2OrderLearning paths
3LearnLesson, quiz, certificate
4EvidenceResults you can defend

Step 1

Write your own courses

Administrators build courses in the browser: write the lessons, put them in order, then set quiz questions and a pass mark. Training reflects how your desk really works, and company knowledge is written down once for every new starter.

Multiple choice and true or false questions.
A course stays off the catalogue until you publish it.

Course TitleBooking and the gate

MandatoryPublished

Lessons

1
What the gate checksText and video
2
When a check failsText
3
Explaining it to a clientText

Quiz

Question TextA worker's right to work runs out on Thursday. Can they be booked for Friday?

TypeTrue / False

Correct answerFalse

Pass mark80%

Step 2

Paths, mandatory courses and a leaderboard

Put courses in order as a learning path, so a new starter cannot skip ahead. Mark the ones that matter as mandatory. A leaderboard of points and average scores adds some friendly competition between branches.

Each step of a path unlocks when the one before is complete.
Mandatory courses are tracked to completion, person by person.

New recruiter path

Welcome and the basicsComplete
Right to work checksComplete · Mandatory
Booking and the gateIn progress, lesson 2 of 5
Timesheets and payLocked. Complete previous first

Leaderboard This Month

Rank	User	Points
1	Priya R.North · avg 92%	640
2	Sam P. YouCentral · avg 88%	585
3	Alex L.Central · avg 90%	510
4	Jo M.North · avg 84%	420

Step 3

Lesson, quiz, certificate

Staff browse a course catalogue and work through the lessons, including embedded video. A quiz at the end is marked automatically against the pass mark. Pass, and a certificate is produced. They learn in the tool they already have open.

Quizzes are scored against the course pass mark the moment they are finished.
The certificate is kept with that person's training.

Right to work checks Mandatory · 3 lessons and a quiz

In progressCompleted

Why the check matters
The three steps
Share codes, on video
Quiz

Why the check matters
The three steps
Share codes, on video
QuizQuiz, passed

Question 8 of 10. A share code is valid for how long?

30 days
90 days
12 months

90%

Passed. Marked automatically.
Pass mark 80% · 1 of 3 attempts used

Certificate issued to Priya R. She can open it from her own training page.

Step 4

Results you can defend

Training reports show every attempt: when it was sat, how long it took, how many goes it needed, clues used and the score. Summary cards give pass rate, average score, average time and attempts started but never finished. An administrator can void an attempt, with a reason that goes on the record.

Not just a score: evidence of how it was earned.
Staff see their own attempts, with a clear route to resit.

Attempts in this view48

Pass rate85%

Average score82%

Never finished3

Person	Assessment	Score	Time	Clues	Result
Priya R.	Right to work checks	90%	16m	0	Pass
Sam P.	Right to work checks	85%	13m	1	Pass
Alex L.	Booking and the gate	100%	2m	0	PassVoided
Jo M.	Booking and the gate	70%	19m	2	Fail

Voided by an administrator. Reason on the record: sat as a system test, not a real attempt.

Why it matters

The matrix shows the gap. You decide how to close it.

For recruiters and for leaders

For recruiters

The answer in seconds, not after a ring round.

A client asks for five reach truck drivers and you can answer in seconds.
You know whose ticket is about to lapse while there is still time to book a refresher.
Learn the system and the rules at your own pace, in the tool you already have open.

TalentCore for recruiters

For business leaders

Competence you can evidence.

A true picture of what the workforce can supply, which feeds bids and client reviews.
Evidence of worker competence that stands up when a client asks for it.
An assessment record you can defend: not just a score, but how it was earned.

TalentCore for business leaders

The specifics

What is on the record.

8 facts

Each line is how the product behaves today.

2views: The Skills Matrix by skill and by worker, filtered by branch and status.
30days: The window for the Training Tracker's "expiring" count.
4counts: Total, valid, expiring and expired, above every tracker list.
Six fields per record: Training or qualification, category, provider, certificate number, achieved, expires.
Marked automatically: Quizzes are scored against the course pass mark the moment they are finished.
Paths and mandatory courses: Courses in sequence, with the ones that matter tracked to completion.
Certificate on completion: Produced when a course is passed, and kept with that person's training.
Voids need a reason: An administrator can void an attempt. The reason is required and recorded.

How it connects

Skills are what every match starts from.

6 links

Tell us which skill you are always short of.

A person who knows recruitment reads every message and replies. We will show you what the matrix would have told you a month ago.

Talk to us info@talentcorecrm.com