Clients, sites and ratesThe problem: the agreed rate is in an email from last spring

Rates that fill themselves in, and never dip below the legal minimum.

One client, many sites, each with its own contacts, rules and agreed rates. Pick the site and the role on a booking and TalentCore brings the right ones with it.

Talk to us See how rates work

Per siteRates by role, shift and worker type.
Filled inFrom the card you agreed.
CheckedAgainst the minimum on the shift date.

Rates Example Foods, Depot 1

Add rate

Job category	Status	Shift	Worker type	Pay rate	Charge rate	Holiday	Margin
Counterbalance	Live	Days	PAYE	£14.60	£20.40	28 days	£5.80
Picker	Live	Days	PAYE	£13.90	£18.80	28 days	£4.90
Warehouse operative	Live	Any	PAYE	£13.90	£18.60	28 days	£4.70
Class 2 driver	Draft	Nights	PAYE	£17.20	£16.80	28 days	-£0.40

Negative margin. Class 2 driver, nights: pay is higher than charge.

About this role Counterbalance at Depot 1

Unpaid break each shift30 minutes

Pay after 12 weeks (£/hr)£15.25

New booking

DraftSaved

Client and siteExample Foods, Depot 1

Job categoryCounterbalance

ShiftDays, 06:00 to 14:00

DateThu 12 Nov 2026

Pay rate (£/hr)

Pay rate (£/hr)£14.60From the rate card

Charge rate (£/hr)

Charge rate (£/hr)£20.40From the rate card

Rate card for this site and role: £14.60 pay / £20.40 charge for this shift. Filled in for you.

CancelSave booking

Screens are drawn from the real product with made-up data.

RatesThe problem: rates typed from memory, margin found out later

Agreed once. Used on every booking.

TalentCore fills in the rate, shows the margin and holds the legal floor. If you type a different figure on purpose, it is yours to type.

1AgreeA rate card for every site
2Fill inFrom the card, on the booking
3CheckAgainst the legal minimum

Step 1

A rate card for every site

Every site has a rates table by job category, shift and worker type. It shows the pay rate, the charge rate, the holiday entitlement and the margin between them. The role itself carries the pay rate that applies once a worker passes the 12-week qualifying period, agreed before it is needed.

A rate where pay has overtaken charge is shown in red, with a warning.
The pay after 12 weeks is held on the role, ready before anyone qualifies.

How the 12 weeks are counted

Rates Example Foods, Depot 1

Add rate

Job category	Status	Shift	Worker type	Pay rate	Charge rate	Holiday	Margin
Counterbalance	Live	Days	PAYE	£14.60	£20.40	28 days	£5.80
Picker	Live	Days	PAYE	£13.90	£18.80	28 days	£4.90
Warehouse operative	Live	Any	PAYE	£13.90	£18.60	28 days	£4.70
Class 2 driver	Draft	Nights	PAYE	£17.20	£16.80	28 days	-£0.40

Negative margin. Class 2 driver, nights: pay is higher than charge.

About this role Counterbalance at Depot 1

Unpaid break each shift30 minutes

Pay after 12 weeks (£/hr)£15.25

Step 2

It fills the box. It never changes your number.

Pick the site, role and shift and the agreed rates appear, with a line saying what the card holds. If what is typed does not match, TalentCore says so plainly. It never overwrites a figure you entered on purpose, and it tells you when there is no card for that site and role.

A mismatch is flagged, never quietly accepted.
The charge rate on the invoice is the one you agreed.

Client and siteExample Foods, Depot 1

Job categoryCounterbalance

ShiftDays, 06:00 to 14:00

DateThu 12 Nov 2026

Pay rate (£/hr)£14.60

Charge rate (£/hr)£19.40

Rate card for this site and role: £14.60 pay / £20.40 charge for this shift. What is entered below does not match it.

Client and siteExample Foods, Depot 3

Job categoryPicker

ShiftDays, 06:00 to 14:00

DateThu 12 Nov 2026

Pay rate (£/hr)

Charge rate (£/hr)

No rate card for this site and role yet, so the rates below are yours to set.

Step 3

Below the legal minimum is a hard stop

When a booking is created, or a request from the client portal is accepted, the pay rate is checked against the National Minimum Wage for the date of the shift. A rate below it is refused with a clear message. A role cannot go live with a rate under the minimum either.

Checked against the rate in force on the shift date, not today.
A basic legal risk is closed by the system, not left to memory.

Client and siteExample Foods, Depot 1

RoleWarehouse operative

ShiftDays, 06:00 to 14:00

DateThu 12 Nov 2026

Pay rate (£/hr)£11.90

Pay rate (£/hr)£13.90

Charge rate (£/hr)£18.60

Pay rate £11.90 is below the National Minimum Wage. This is illegal and cannot be saved.

Booking saved. Thu 12 Nov, warehouse operative, Depot 1.

CancelSave booking

Clients and sitesThe problem: one customer, four sites, four sets of rules

One customer. Many sites. Each with its own rules.

The clientThe full picture on one page
Its sitesAs many as the client has
What each site needsBefore anyone is sent

The full picture of a client on one page

A client record brings together company details, invoicing, sites, the workers you supply, preferred supplier and framework status, activity, an account plan, portal access, compliance, integrations and documents. A prospect uses a lighter version of the same record.

A lead becomes a client without re-keying anything.
The history is on the record, so the relationship survives a change of staff.

How leads are worked

Example Foods Ltd LeadCurrent

Food distribution · Northtown branch

Sites14

Workers supplied046

Lead record · 5 tabs

OverviewCommsContacts & PlanDetailsDocuments

Client record · 12 tabs

DetailsInvoiceSitesWorkersPSL & FrameworksActivityAccount PlanPortalComplianceIntegrationsClient DocumentsArchive Sites

Main contact: Finn K., transport manager
Telephone: 07700 900120
Lead source: Referral

Won. Same record, same history. Nothing typed twice.

As many sites as the client has

Each site sits under its client with its own address, contacts and departments, rates, requirements, site information, documents and a list of workers already inducted or assessed there. Each site also has its own status. Supply three depots while you are still pitching for the fourth.

A site can be Active, Lead, On Hold or Archived, whatever its parent client is.
See which locations of a large customer you supply, and which you do not yet.

Sites Example Foods Ltd

Add site

Site	Contact	Rates	Inducted	Status
Depot 1	Finn K.	6	31	Active
Depot 2	Mei R.	4	15	Active
Yard	Alex L.	2	3	On Hold
Depot 3	Not yet known	0	0	Lead

Every site · 9 tabs

Site DetailsDept / ContactRatesRequirementsActivitySite InformationAssignment infoSite DocumentsInducted/Assessed Workers

What the site needs, before anyone is sent

The site record holds its PPE and facilities, whether there is an induction or an assessment, and which roles there need a DBS check. A booking at that site inherits all of it. The recruiter does not have to remember.

DBS is set per role, per site.
The rules are applied the same way whoever takes the booking.

How vetting is checked

Requirements Store support

PPE & Facilities

Safety bootsHi-visCanteen

Induction & Assessment

Induction required

DBS Requirements by Role

Night shelf fill

Pharmacy counter cover

New booking, pharmacy counter cover. Induction and DBS carried over.

Why it matters

The system remembers what was agreed. You do the agreeing.

For recruiters and for leaders

The same client rarely pays or works the same way everywhere. TalentCore holds what is true of the company once, and what is true of each site at that site.

For recruiters

Never dig through emails for a rate.

Book against the right site and its rates, contacts and requirements come with it.
No typing rates from memory, and no quiet mistakes when you do override.
You cannot book someone on an illegal rate by accident.

TalentCore for recruiters

For business leaders

Margin you can see at the point it is set.

Margins show when rates are agreed, including the ones that have gone negative.
The invoice carries the rate you agreed, which protects margin and avoids credit notes.
The cost of equal treatment after 12 weeks is planned for, not discovered.

TalentCore for business leaders

The specifics

How it is held, exactly.

8 facts

Each line is how the product behaves today.

12: Tabs on a live client record.
5: Tabs on a lead. It is a shorter version of the same record.
9: Tabs on every site record, including its inducted and assessed workers.
4: Site statuses: Active, Lead, On Hold, Archived.
Site, role, shift, worker type: The four things a rate is held by.
The shift date: The minimum wage check uses the rate in force on the day of the shift.
Pay after 12 weeks: Stored on the role at each site, before anyone qualifies.
DBS by role: Set per role at each site and inherited by its bookings.

How it connects

Set up once. Felt on every shift.

6 links

Tell us where your agreed rates live today.

Drop us a note. A person who knows recruitment will write back. We will show you a booking that fills in its own.

Talk to us info@talentcorecrm.com