The TalentCore app for iPhoneThe problem: a no-show at 5am and nobody near a laptop

05:04. A no-show. Sorted by 05:09.

The site rings before dawn. You mark the no-show, TalentCore ranks who can cover, three offers go out and the first eligible yes is booked. You never open the laptop.

Talk to us See the app

The app does the ringing round. You decide who gets the shift.

3workers offered the shift first
15minutes before the next batch can be released
14days signed in at most, with Face ID and every lock on
0bank details, pay rates or NI numbers on the phone

Wed 11 Nov · All my branchesShift board

06:00 · Depot 2 · Before 08:00Picker, days3 of 3 placed · 1 not confirmed2 of 3 placed · 1 no-show

On this shift

AT
Ana T.Worker confirmed
PS
Pat S.Worker confirmed
NW
Nia W.Not confirmed · no-show risk high
At riskNo-show

Mark no-showFind cover

1. The shift board

06:00 Depot 2, pickerFind cover

1 short. 3 of 4 can be offered.

1
Kay D.4.0 miles · Match 92 · Compliance 100
2
Raj K.6.2 miles · Match 88 · Compliance 100
3
Lou B.8.1 miles · Match 81 · Compliance 100
-
Dev C.Cannot be offered: booked elsewhere today

Best match first. You pick who is offered.

Offer to 3Make the links

2. Ranked cover

06:00 Depot 2, pickerCover

3 sent · waiting for replies3 sent · 1 yes · 0 no

KD
Kay D.Tier 1 · sent 05:06 by email
SentClosed
RK
Raj K.Tier 1 · sent 05:06 by email
SentYes
LB
Lou B.Tier 1 · sent 05:06 by email
SentClosed

05:09Filled. Everyone needed is placed.Raj K. was checked at the moment he said yes

Release the next batch (tier 2): available from 05:21

On this shift2 of 3 placed3 of 3 placedAna T. and Pat S.Ana T., Pat S. and Raj K.

3. Offers answered

05:04The site rings. You open today's board.
05:05You mark the no-show. The place reopens.
05:06Cover is ranked. You send three offers.
05:09Raj says yes, passes the checks and is booked.

Screens are drawn from the real product with made-up data.

The early startThe problem: the first hour depends on who is at a desk

Run the 5am start from the kitchen.

Early-morning service should not depend on who is near a laptop. The app opens on today, and the shift board puts the early starts first, with the same rules as the web.

1See itThe board, early starts first
2Cover itFrom no-show to offers
3Keep it trueConfirmed, checked in, checked out

Step 1

The shift board, and everything about the site

The board counts places short, early starts not confirmed, no-shows and who has checked in. Each booking shows how many are placed and whether cover is out. Workers the no-show prediction is worried about carry a flag. Open a booking for the site card when a worker rings to say they are lost.

Starts before 08:00 are listed first. Filter to early starts, short or no-shows.
The site card has the address, directions and what3words.
And the PPE to bring, whether an induction is needed and the site contact to ring.

Wed 11 Nov · All my branchesShift board

1
Places short: 1
Early, not confirmed: 0
No-shows: 3 of 16
Checked in

06:00 · Depot 1 · Before 08:00Counterbalance8 of 8 placed · 3 checked in

06:00 · Depot 2 · Before 08:00Picker, days3 of 3 placed · Cover: 3 offered

07:00 · Yard · Before 08:00Class 2 driver1 of 2 placed · 1 not confirmed

Example Foods · 06:00 picker, daysDepot 2

Address: Unit 4, Mill Lane, Northtown
what3words: ///example.three.words
Bring and expect: Safety bootsHi-visInduction needed
Site contact: Shift manager, 07700 900210

DirectionsCall site

On this shift3 of 3 placedAna T., Pat S. and Raj K.

Step 2

From no-show to cover in a few taps

Marking a no-show reopens the place at once. Find cover ranks workers who have the skill, are compliant, reliable and nearby, and says plainly why anyone cannot be offered it. You pick who is asked. Offers go by email with a yes or no button, or as links to send yourself.

Offers go to the first three. You release the next batch yourself, after 15 minutes.
The first eligible worker to accept gets the shift, and the other offers close.
Nobody can be double-booked onto the last place.

How shift fill works on the web

06:00 Depot 2, pickerFind cover

1 short. 3 of 4 can be offered.

1
Kay D.4.0 miles · Match 92 · Compliance 100
2
Raj K.6.2 miles · Match 88 · Compliance 100
3
Lou B.8.1 miles · Match 81 · Compliance 100
-
Dev C.Cannot be offered: booked elsewhere today

Best match first. You pick who is offered.

Offer to 3Make the links

EExample Recruitment05:06To: Raj K.

Can you cover 06:00 today at Depot 2?

Picker, days. 06:00 to 14:00, Example Foods, Depot 2.

Yes, I can do itNo, not this time

You are booked on. See you at 06:00.

On your phone

05:06Offers sent to Kay, Raj and Lou
05:09Raj tapped Yes
05:09Active, in date, not booked elsewhere: booked
05:09Kay's and Lou's offers closed

Step 3

Keep the booking true while you are on the road

Tick worker confirmed, client confirmed, checked in and checked out. Assign somebody, or take them off a shift. The record of who turned up is made at the time, not reconstructed after the event.

Checking someone out records the time. It does not approve their hours.
Approving hours is a separate step, behind a password check.

Approving hours on the phone

06:00 Depot 2 · Picker, days · 3 of 3 placedRaj K.

Worker confirmed
Client confirmed
Checked in05:52
Checked out

Take off shiftMark no-show

On this shift

AT
Ana T.Checked in 05:48
PS
Pat S.Checked in 05:55

06:00 Depot 2 · Picker, days · 3 of 3 placedRaj K.

Worker confirmed
Client confirmed
Checked in05:52
Checked out14:03

Raj K. checked out. The timesheet still needs approving.

Take off shiftMark no-show

On this shift

AT
Ana T.Checked out 14:01

Through the dayThe problem: approvals that wait for a desk

And the rest of the day, away from the desk.

Approvals, leave, notes and checks do not need to wait for someone to get back to the office. Approving hours and approving leave both ask for your password first.

Approve hoursBehind a password check
LeaveYour own, and your team's
Look it up, log it, chase itSearch, notes and the due list
Right to workFinished where it happens
AlertsNo names on the lock screen
Not on an iPhone?Add it to any home screen

Approve hours from the phone, safely

Timesheets that are ready can be approved in the app, one at a time or in a batch. Each approval asks for your password first, checked by the server, so a phone left unlocked on a desk cannot approve anything. Payroll is not held up by travel, and approvals stay attributable.

The password check is single use and valid for 2 minutes.
Up to 25 timesheets at a time. Each approved worker is emailed.

How timesheets work

Week ending 15 NovemberTimesheets

3 ready · 0 queried · 0 approved2 ready · 0 queried · 1 approved

KD
Kay D.40 hours · Depot 1
ReadyApproved
RK
Raj K.42 hours · Depot 2
Ready
NW
Nia W.32 hours · Store support
Ready

Approve 11 approved, 1 email sent

Up to 25 at a time. Each approved worker is emailed.

This week3 timesheets, 114 hoursPayroll readiness lists anything unapproved

Confirm it is you Enter your TalentCore password to approve these timesheets.

Confirm Single use. Valid for 2 minutes.

Your own leave, and your team's

Staff see the same holiday balance as the web, check what a request will cost before sending it, and can cancel leave that has not started. They can see who is off over the next two weeks. Managers approve or reject their team's requests after a password check.

Leave booked on the phone always goes in as a request.
A rejection needs a reason.
Sickness reasons are never shown in the app.

Everything in HR Hero

Leave year 1 Apr to 31 MarLeave

13.5days left of 25

11.5taken

Book leaveThu 19 to Fri 20 NovemberWorking days 2 · Left after this 11.5

Send requestWho is off

Request sent. Your manager has been told.

Upcoming

24 to 31 December4 days · approved
Cancel
Fri 4 December1 day · waiting for approval
Waiting

Your teamApprovals

S
Sam19 to 20 Nov · 2 days · left if approved 11.5
WaitingApproved
P
Priya24 Dec · 1 day · waiting 1 day
Waiting

Also off

AL
Alex L.Mon 16 to Wed 18 Nov
Leave
KT
Kim T.Fri 20 Nov
Leave

ApproveReject

You will be asked for your password. A rejection needs a reason.

Look it up, log it, chase it

Search workers, clients, leads, bookings and sites on your branches. Log a call while you are still in the car park. Work down the compliance due list: tick who to chase, see exactly who will be emailed, then send. There is an inbox of notifications, and leads you can create and move through their stages.

Notes are logged at the time, not that evening.
A truer record of activity from field-based staff.
Nobody chased in the last 3 days is chased again.

Within 14 days · 3 expiringCompliance due

DC
Dev C.Class 2 licence · 2d left
Chased
OS
Omar S.Reach ticket · 9d left
TF
Tia F.Right to work · 14d left

Chase 1 by email

Logged 11:18 · Phone CallExample FoodsTwo more pickers from Monday. Call back Friday.

Finish the right to work check where it happens

Photograph right-to-work evidence and record a worker's share code from the phone, straight onto their record. Finish the check at registration, wherever that is: the office, a job fair or the client's canteen.

Evidence is captured at source and time-stamped.
A saved share code is never shown again on the phone.

Right to work and vetting

Mei R. · registrationRight to work

Photo taken 10:02

Share code · 9 letters and numbersW4K 9XT 2LM

Save and check on gov.uk

Saved to Mei R.'s record, 10:03

EvidencePhoto taken 10:02 by Jo M.
On record
Share code on fileSaved 10:03 by Jo M. Not shown again.
On record

A tap on the shoulder when something needs you

Alerts arrive on the lock screen, so you hear that a shift, a timesheet or a leave request needs you without watching the app. A lock screen is not private, so an alert never names a worker, a client or a reason. The detail is one tap away, behind the app lock.

The same short sentence every time: no names on the lock screen.
Switched on once by an administrator, with a one-off key from your Apple Developer account.

Wednesday 11 November5:09

TalentCoreA shift needs covernow

TalentCoreTimesheets need you16:40

TalentCoreYou have a new holiday requestyesterday

Not on an iPhone? Add TalentCore to any home screen.

The app described on this page is for iPhone. The web application can also be installed from the browser on other devices. It tells you clearly when you are offline, and it is one tap from the home screen.

Installed from the browser, with nothing to download from a store.
An offline page says so plainly when there is no signal.

Added to Home Screen

SecurityThe problem: a work phone left on a train

A lost phone is a non-event.

The app works on your assigned branches only, with tighter limits than the web on what data reaches the device. End a phone from the web and nothing sensitive was on it.

Never reaches the phone

Pay and charge rates
Margins
NI numbers
Dates of birth
Home addresses
Next of kin
Bank details

Security across the whole platform

Security signed-in phones

JM
Jo M.iPhone · last used 05:09 today
Signed in
S
SamiPhone · last used yesterday 18:40reported lost this morning
EndSigned out
P
PriyaiPhone · last used Monday
Password next time

Sam's phone is signed out. No rates, bank details or NI numbers were on it.

Staying signed in

Three locks, 14 days, and one change that signs out every phone.

4 rules

Three locks to stay signed inTwo-factor sign-in, a phone passcode and the app's Face ID lock must all be on. Then Face ID opens it.
14 days, then 3Stay signed in for up to 14 days, or fewer if your administrator chooses. Leave the app unused for 3 and it asks for your password again.
One change signs out every phoneChanging your password, or an administrator ending your sessions, signs every phone out.
A copied sign-in is caughtA reused sign-in token signs the phone out and alerts security.

Why it matters

Cover found before the client has noticed.

For managers and for leaders

For recruiters and branch managers

The early start, without the laptop.

Run the 5am start from the kitchen, not the office.
Clear the approval queue and book a day off without sitting down at a desk.
Face ID to open. No password every time.

TalentCore for branch managers

For business leaders

Faster, fairer, and still under control.

Early-morning service that does not depend on who is near a laptop.
A faster, fairer fill, with a record of who was asked.
A lost phone is a non-event: end it from the web, and nothing sensitive was on it.

TalentCore for business leaders

The specifics

What the app does, exactly.

10 rules

The same rules as the web, and tighter limits on what a phone may hold.

08:00: Starts before this time are listed first on the shift board.
3: Workers in each batch of offers. The first eligible yes is booked.
15minutes: Before you can release the next batch.
2minutes: How long a password check lasts. Each one is single use.
14days: The longest a phone stays signed in. After 3 days unused, the password again.
For iPhone: Plus a web app that installs from the browser on other devices.
Your branches only: The app works on the branches you are assigned to.
Requests, not bookings: Leave booked on the phone always goes in as a request.
Checked out is not approved: Checking a worker out records the time. Hours are approved separately.
See and end your phones: Staff see their own signed-in phones. Administrators see them all under Security.

How it connects

The same desk, in your pocket.

6 links

Also worth a look

Who takes your 5am call?

Tell us how early starts are covered today. A person who knows recruitment will write back and show you the same morning on a phone.

Talk to us info@talentcorecrm.com