For branch managersThe problem: finding out at 8am what went wrong at 5am

Know before the phones start what today looks like.

TalentCore keeps the list: who is confirmed, what needs cover, which clients are late approving and whose documents are running out. You decide what happens next.

Talk to us Walk through a day

Before 08:00Early starts are listed first on your phone
Three at a timeCover offers go to the best matched first
Four ticksWorker confirmed, client confirmed, in, out

Good morning, Jo Wednesday 11 November

My dayOverviewAsk MiraNew booking

Today's bookings42across 6 sites

Unfilled shifts1006:00 at Depot 2Kay D. accepted at 05:09

Workers out today39all confirmed

Follow-ups due5calls you said you would make

Bookings this week

MonTueWedThuFriSatSun

Your action queue

UnfilledFilledExample Foods · Picker, days
Chats4 Mira chats need you
TimesheetMo O. · waiting for approval
ExpiringDev C. · Class 2 licence
HolidayPriya · holiday request

Wednesday 11 NovemberToday

Needs cover06:00 Depot 2, pickerMarked no-show at 05:01

Covered06:00 Depot 2, pickerKay D. accepted at 05:09

Find coverCall site

KD
Kay D.4 miles, 100%
AskedYes
RK
Raj K.6 miles, 100%
Asked

D1
06:00 Depot 19 of 9 confirmed
Ready
Y
07:00 Yard2 of 2 confirmed
Ready
SS
22:00 Store support3 of 4 confirmed
1 to confirm

Screens are drawn from the real product with made-up data.

Your dayThe problem: cover, chasing and numbers all land on one desk

Cover, chasing, people and numbers.

Five moments from a branch manager's day. The system has done the looking up each time. The call is still yours to make.

A woman at an office desk, on the phone, with two screens in front of her

105:02A no-show
207:45The week's plan
310:30Late approvals
414:00Your team's leave
516:30The numbers

05:02

A no-show, dealt with from the kitchen

Mark the no-show on your phone and the place is freed straight away. Find cover, send the offers and watch who says yes. Offers go to the first three, and after 15 minutes you can ask the next group.

YouDecide who is asked. Nobody can be double booked onto the last place.

The mobile app

Wed 06:00, Depot 2 Picker, days

3 of 3 filled2 of 3 filled3 of 3 filled

AT
Ana T.Confirmed last night
Confirmed
BA
Ben A.Confirmed last night
Confirmed
NW
Nia W.Did not arrive
Mark no-showNo-show
KD
Kay D.Offered 05:04 · first group of three
AskedAccepted 05:09

Place released. This shift needs cover.

Covered. Kay D. is checked and booked on.

07:45

The week, on one board

Pull the plan from the bookings you already have. The board shows who is working where all week, with daily totals for hours and workers and the bank holidays marked. Send it to a site as a PDF in one click.

YouMove people where you want them. The gaps are obvious.

Plan board and availability

Total26

Mon5

Tue5

Wed4

Thu5

Fri5

Sat2

Sun0

Done26/26

Example Foods Depot 1

Role	M	T	W	T	F	S
Picker, days	ATBA	ATBA	ATKD	ATBA	ATBA	KD
Forklift	RK	RK	RK	LB	RK	LB
Class 2 driver	MODC	MODC	MO	MODC	MODC

10:30

Who is late approving hours

Each client has its own timesheet cut-off. A register shows every client as open, due soon, passed or escalated, with what has already been sent. Before payroll, a readiness check lists missing timesheets, unapproved hours and hours that do not agree.

YouRing the two clients who matter, knowing what they were told.

Timesheets

Cut-off register week ending 8 Nov

Client	Cut-off	Approved	State
Example Foods	Wed 10:00	46 of 46	Open, all in
Sample Retail	Wed 12:00	14 of 22	Due soon
Demo Logistics	Wed 09:00	4 of 9	PassedEscalated
Test Wholesale	Thu 10:00	0 of 12	Open

Demo Logistics. Reminder sent 09:05. Escalated at 10:30, as set for this client.

14:00

Your own team's leave, approved in a minute

Your recruiters request leave, it comes to you because you are their manager, and the balance updates by itself. A month view shows who is off, so you spot a thin Friday weeks ahead. You can approve from your phone.

YouSay yes or no. A no needs a reason.

HR Hero

	M	T	W	T	F
Sam	In	In	In	In	In
Priya	In	In	In	Leave	Leave
Alex	Leave	In	In	In	In
Mei R.	In	Training	In	In	In

PR
PriyaAnnual leave, Thu 19 and Fri 20 Nov · 11.5 days left
ApproveApproved

16:30

Where the branch stands this week

Weekly revenue, cost, gross profit and margin for your branch, without waiting for month end. A report you rely on can be saved with its filters and emailed to you daily, weekly or monthly.

YouWalk into Monday's meeting with your own numbers.

Reporting

Revenue, this week£48.2k131 workers out

Gross profit£7.9kup on last week

Margin16.4%after employment costs

Gross profit, last 8 weeks

£7.9k

8 weeks agoThis week

Example figures, for illustration.

What branch managers ask us

The things that keep a branch awake.

Each answer is how the product behaves today, with the page that shows it.

The 5am callThe mobile app
A lapsed documentCompliance Hub
A client late approvingTimesheets
A rate from memoryClients, sites and rates
Nobody rang backMira on WhatsApp
A recruiter leavesWorkers

"The 5am call always lands on me."

It still might, but it takes a few taps and not an hour. The iPhone app lists early starts first, frees a no-show's place and sends ranked offers. You hear about the yes on your lock screen.

The mobile app

Early starts firstToday

Needs cover06:00 Depot 2, pickerMarked no-show at 05:01

Find coverCall site

D1
06:00 Depot 19 of 9 confirmed
Ready
Y
07:00 Yard2 of 2 confirmed
Ready
SS
22:00 Store support3 of 4 confirmed
1 to confirm

06:00 Depot 2, pickerCover

KD
Kay D.4 miles, 100%
AskedYes
RK
Raj K.6 miles, 100%
Asked
LB
Lou B.8 miles, 100%
Asked

Covered06:00 Depot 2, pickerKay D. accepted at 05:09

AT
Ana T.Confirmed last night
Confirmed
BA
Ben A.Confirmed last night
Confirmed

"I find out about a lapsed document at the client's gate."

The Compliance Hub lists every document running out in the next 30 days, with days left, and you can chase in bulk. A yes to a shift is checked again against the day of the shift before it is booked.

Compliance Hub

Expiring next 30 days

3 selectedSMSEmailChase

Worker	Document	Expires	Days left
Mo O.	Driver CPC card	Fri 13 Nov	2
Tia F.	Food hygiene level 2	Wed 18 Nov	7
Dom K.	Driving licence	Mon 23 Nov	12
Nia W.	Right to work	Tue 8 Dec	27

"Payroll is late because one client has not approved."

The cut-off register shows who is late and what they have already been sent, and escalation timing is set client by client. You know exactly who to ring before the run.

Timesheets

94%

Payroll readinessWeek ending 15 November · 131 workers

Unapproved hoursNone outstanding
Clear
Missing timesheetsSample Retail, 2 workers
2 to chase
Hours discrepanciesMo O., Thursday: 13 entered, 9 booked
1 to check

"Somebody quoted a rate from memory."

Agreed pay and charge rates are held for each role at each site, and bookings fill them in. A rate that differs from the card is flagged, never silently accepted, and a booking below the legal minimum for the shift date cannot be saved.

Clients, sites and rates

Client and siteExample Foods, Depot 1

Job categoryCounterbalance

ShiftDays, 06:00 to 14:00

DateThu 12 Nov 2026

Pay rate (£/hr)£14.60

Charge rate (£/hr)£19.40

Rate card for this site and role: £14.60 pay / £20.40 charge for this shift. What is entered below does not match it.

"A candidate says nobody rang them back."

When Mira is talking to applicants on WhatsApp, a chat that needs a person goes on a list with the reason and how long it has waited. If someone says nobody has called, an alert goes out the same hour.

Mira on WhatsApp

Mira Outreach 4 chats need a person

Person	Why it needs you	Waiting
Amy R.	Says nobody has called	2 min
Tom E.	Asked something only you can answer	6 min
Dom K.	Said yes. Call now	9 min
Mei R.	Said yes. Call now	14 min

Amy R. Says nobody has called. Alert sent to Sam.

"When a good recruiter leaves, their desk leaves with them."

Calls, messages, interviews and chats land on the worker's record, and each client has its history on one page. The next person picks up from the record, not from a handover note.

Workers

Activity Kay D.

Mira conversationAsked about Thursday. Kay said yes.
Today 05:14
Call logged by JoHappy at Depot 1. Wants more Fridays.
Tue 16:20
InterviewRegistered in branch. Licence seen.
2 Sep

The branch in one look

Four numbers and a queue of what needs you.

3 notes on the dashboard

The problem: a morning report somebody has to compile. The dashboard reads the same bookings, timesheets and documents your desks work in. Nobody compiles it, so it is right at 7am and still right at 4pm.

Your branch, not everyone'sPeople see the branches they are assigned to and no others. If you cover two, switch between them from the top bar or see both together, on one login.
Four ticks per workerWorker confirmed, client confirmed, checked in, checked out. Attendance and pay approval stay separate decisions. How bookings work
Ask instead of building a reportAsk Mira a question in plain English. Her answer follows the same branch and permission rules as your screens. Meet Mira

Why it matters

The system keeps the list. You make the calls.

Humans, augmented with technology

What stays with you

Judgement, at the points that matter.

Who is asked to cover, and when the next group is released.
Which late client gets a phone call and which gets a reminder.
Every leave request, with a reason recorded for a no.

TalentCore for your recruiters

For the rest of the business

Early-morning service that does not depend on who is near a laptop.

Fill rates reflect who actually turned up. A no-show never counts as a filled place.
Pay and billing are worked out from the same timesheet hours.
Leave approvals follow the reporting line, and every decision is recorded.

TalentCore for business leaders

Not a branch manager? Read the page written for you.

What you will use most

The screens that run a branch.

8 pages

Tell us about your worst Monday.

A person who has run a desk reads every message and replies. We will show you how the same morning goes when the list is already made.

Talk to us info@talentcorecrm.com