BookingsThe problem: booked is not the same as confirmed

The week, booked and confirmed.

Raise a booking, put workers on it and watch four ticks fill in: worker confirmed, client confirmed, checked in, checked out. TalentCore sends the confirmations and the change alerts. You run the desk.

Talk to us See how bookings work

4 ticksWorker confirmed, client confirmed, checked in, checked out.
6 statusesOpen, part filled, filled, unfilled, cancelled, lost.
5 changesThat send a worker a text: date, start, finish, site, role.
52 weeksThe longest repeat. The choices are 1, 2, 4, 8, 12, 26 or 52.

Bookings week commencing 9 November

ClassicOptimisedAdd Booking

Total Bookings64this week

Filled61every place taken

Unfilled / Open3still need workers

Fill Rate95%of the week

Worker	Client and site	Job category	Start	Worker
Kay D.	Example Foods, Depot 2	Counterbalance	06:00
Raj K.	Example Foods, Depot 1	Picker	06:00
Ana T.	Example Foods, Depot 1	Picker	06:00
Mo O.	Demo Logistics, Yard	Class 2 driver	07:00
Nia W.	Sample Retail, Store support	Night shelf fill	22:00
1 place open	Sample Retail, Store support	Night shelf fill	22:00	Part Filled Fill

Screens are drawn from the real product with made-up data.

What it doesThe problem: the shift changes and nobody is told

It keeps everyone told. You keep the promise.

A booking is entered once. It then feeds the timesheet, the invoice and payroll, so nothing is keyed twice. Along the way the people on it are kept up to date.

1SeeTwo views
2ConfirmIn writing
3ChangeWorkers are told
4TickFour per worker
5RepeatIn one click

Step 1

The week, in the view that suits your desk

The Bookings screen shows a week at a time, two ways. Optimised groups the workers under each booking, for high-volume desks. Classic shows one row per assignment, like the flat table many recruiters grew up with.

Six statuses: open, part filled, filled, unfilled, cancelled, lost.
One source of truth for the week, feeding pay and billing.

Example Foods, Depot 1Picker · Thu 12 Nov · 06:00 to 14:00Filled 2 of 2

RK
Raj K.Worker confirmed
Confirmed
AT
Ana T.Worker confirmed
Confirmed

Sample Retail, Store supportNight shelf fill · Thu 12 Nov · 22:00 to 06:00Part Filled 2 of 3

NW
Nia W.Worker confirmed
Confirmed
EH
Eve H.Not yet confirmed
Assigned
1 place openNeeds a worker
Fill

Client	Site	Date	Start	Finish	Worker	Job category
Example Foods	Depot 1	Thu 12	06:00	14:00	Raj K.	Picker
Example Foods	Depot 1	Thu 12	06:00	14:00	Ana T.	Picker
Sample Retail	Store support	Thu 12	22:00	06:00	Nia W.	Night shelf fill
Sample Retail	Store support	Thu 12	22:00	06:00	Eve H.	Night shelf fill
Demo Logistics	Yard	Thu 12	07:00	17:00	Mo O.	Class 2 driver

Step 2

The client confirms in writing, without logging in

When a booking is raised, the client is emailed a secure link that shows it. They answer on one page: yes, this is correct, or something is wrong. The response is stored against the booking as evidence.

The page tells them that a booking nobody answers is logged as auto-confirmed. It is recorded as automatic, never as their answer, and a real reply later replaces it.
Rates and internal notes are never in what the client sees.
The paper trail is made as you work, ready for an inspector.

EExample Recruitment17:58To: Finn K., Example Foods

Please confirm: 1 worker booked

Depot 2, Thu 12 Nov
06:00 to 14:00
Workers needed: 1

Confirm bookingDispute / Wrong

Example Recruitment

Please check this booking

Reference: BK-02217
Client: Example Foods
Site: Depot 2
Date: Thu 12 Nov
Times: 06:00 to 14:00
Workers needed: 1

Yes, this is correct Something is wrong If you do nothing, this booking will be auto-confirmed for our compliance records.

Confirmed, thank you. Recorded against booking BK-02217.

Step 3

Change the shift and the workers are told

Edit a booking that already has workers on it and TalentCore spots a change to the things that matter: the date, the start, the finish, the site or the role. Every assigned worker with a mobile is sent a text with the new details, and you are told how many were notified.

Five things are watched. A change to a note does not send a text.
Nobody turns up at the wrong time or place because an update never reached them.

Edit booking BK-02231

SiteDepot 1

DateFri 13 Nov

Start06:00

Start07:00

Finish14:00

Booking updated3 workers notified of the change

Example Recruitment

Wed 17:38

Hi Raj, you are booked for Fri 13 Nov, 06:00 to 14:00 at Depot 1.

Today 15:12

Hi Raj, your shift BK-02231 at Example Foods on 13/11/2026 has been updated: new times 07:00-14:00. Check your portal for details.

Step 4

Four ticks that say a shift is really happening

Every worker on a booking has four tick boxes on the list itself: worker confirmed, client confirmed, checked in and checked out. Work down the morning's list and you can see who has confirmed and who has arrived.

Ticking checked out records attendance only.
It never approves a timesheet. Approval is what payroll pays, and a person gives it.

How timesheets are approved

Kay D.

Thu 12 Nov · 06:00 to 14:00 · Depot 2

Worker confirmedKay said yes, Wed 17:40
Client confirmedExample Foods, Wed 18:05
Checked inArrived on site, Thu 05:52
Checked outLeft site, Thu 14:03

Timesheet: to approve. Attendance is recorded. Pay still waits for a person.

Step 5

A regular order, rolled forward in one click

Any booking can be repeated for the weeks ahead with the same client, site, role, rates and shift. Bank holidays are skipped unless you say otherwise. Workers are not copied across, so each week is filled fresh and on purpose.

Repeat for 1, 2, 4, 8, 12, 26 or 52 weeks.
UK bank holidays skipped by default.

What else it does

Before the booking, and after it.

Clients can ask at any hourA person still decides
One request, a whole rotaPreviewed, then created together
Ongoing coverFlagged before it runs out
RedeploymentBefore they find a job elsewhere
The month at a glanceAnd in your own diary
Lost work, and a slipA reason, and an Undo link

The problem: a client's request sits in one inbox

One queue for everything a client asks for

Hiring managers raise requests in the client portal. Each request arrives with the manager's own note. Accept it and the booking is created through the same checks as one raised by hand, including the minimum wage check. Decline it and the reason goes into the audit trail.

What clients see in the portal

Awaiting review 3Needs extending 1AcceptedDeclinedAll

MRMei R., Example FoodsDepot 2 · raised 21:14 in the client portalAwaiting reviewAccepted

Role: Picker
Date: Sat 14 Nov
Workers needed: 2, 06:00 to 14:00

“Extra trailer due Saturday. Two pickers who know the chilled side, please.”

Accepting runs the same checks as a booking raised by hand.

DeclineAccept

Booking created. Tied to the request, with who accepted it and when.

Nothing a client asks for is lost in an inbox.
Accept or decline, each with an audit record.

One request becomes a whole rota

A client can ask for cover across a range of dates, or on an open-ended basis. You see a full-page preview of every booking that would be created, adjust it, and approve. The bookings are created together or not at all, each tied back to what the client asked for.

Up to 400 bookings from one request.

Rota preview Example Foods, Depot 1

Date range

Role: Picker
First day, last day: 16 Nov to 11 Dec
People each day: 3, Mon to Fri

Month	Days matched	Bookings	Slots
November	11	11	33
December	9	9	27
Total	20	20	60

Approve 20 bookings20 bookings created together

Ongoing cover is flagged before it runs out

An open-ended request is booked up to a rolling horizon, not for ever. As that cover nears its end, the request appears on a Needs extending tab, so someone rolls it forward in good time. You are prompted before the client notices a gap.

Three kinds of request: single, date range, ongoing.

Awaiting review 3Needs extending 1AcceptedAll

SRSample Retail, Store supportRaised in the client portal · ongoingCover ends 22 Nov

Role: Night shelf fill
People each night: 2
Kind of request: Ongoing

From 28 SepBooked to 22 NovNot yet booked

Extend cover

The problem: good workers finish on Friday and drift away

Everyone about to finish, in one list

Good people finishing an assignment are the cheapest workers you will ever place. The tracker lists workers whose assignments end in the next 7, 14 or 30 days, with counts for this week, next week and this month. Mark someone as redeployed with a note when they are placed, and undo it if plans change. Mira can summarise the list when you ask.

What Mira can answer

Ending This Week2

Ending Next Week1

Ending This Month7

Worker	Current client / site	Ends	Days left	Last contact
Tia F.	Example Foods, Depot 1	Fri 13 Nov	2	Tue, call	RedeployRedeployed
Omar S.	Demo Logistics, Yard	Sun 15 Nov	4	Last week	Redeploy
Eve H.	Sample Retail, Store support	Fri 20 Nov	9	None logged	Redeploy

Tia F. marked as redeployed by Jo M. Starts at Depot 2 on Monday 16 November.

TalentCore lists them. You make the call.
A head start, not a surprise on their last Friday.
Marking and unmarking are both audited by name.

The month at a glance, and in your own diary

A month view shows every booking coloured by status, with a legend. Each person can also generate a private feed address and subscribe to their branch's bookings from Outlook, Google Calendar or any calendar app.

A feed address that is private and unguessable.
Managers see busy days and gaps without running a report.

November 2026

Subscribe to Calendar

MonTueWedThuFriSatSun

2Filled ×9

3Filled ×9

4Filled ×8

5Filled ×8Lost ×1

6Filled ×8

7Filled ×2

9Filled ×9

10Filled ×9

11Filled ×8

12Filled ×7Part ×1

13Filled ×6Open ×2

14Open ×2

FilledPart filledOpenLost

Your calendar feedexample.com/cal/9f2c…e71a

Why the work was lost, and a way back from a slip

A booking can be marked cancelled or lost with a reason. The reasons feed cancellation analysis, so patterns show up: the client who trims numbers mid-week, the shift that never fills. And when you remove a worker by mistake, the message that confirms it carries an Undo link.

A reason on every lost booking.
One click puts a removed worker back.

Where the reasons are reported

StatusLost

ReasonClient reduced numbers

Notes / ReasonVolumes down this week. Finn expects to need three again from the 23rd.

Worker removed from bookingAna T., Fri 13 Nov, Depot 1Undo

Ana T. is back on the booking

Why it matters

The software chases the ticks. You look after the people.

For recruiters and for leaders

For recruiters

A morning's list you can work down.

See who is booked where and which shifts still have gaps, in the layout you prefer.
A regular weekly order takes one click, not a morning of data entry.
Nobody turns up at the wrong time because an update never reached them.

TalentCore for recruiters

For business leaders

One source of truth for the week's work.

Attendance and pay approval are separate decisions, which is what stops overpayments.
You can show an inspector what each client was sent, and what came back.
You learn where revenue leaks, because lost work carries a reason.

TalentCore for business leaders

The specifics

Statuses, tick-offs and texts.

8 rules

Each line is how the product behaves today.

4: Tick-offs per worker: worker confirmed, client confirmed, checked in, checked out.
6: Booking statuses: open, part filled, filled, unfilled, cancelled, lost.
5: Changes that send a worker a text: date, start, finish, site, role.
52weeks: The longest repeat. The choices are 1, 2, 4, 8, 12, 26 or 52.
400: The most bookings one rota request can create, all together or not at all.
7, 14, 30days: The look-ahead windows on the redeployment tracker.
No login for the client: They confirm or dispute a booking from a secure link. Silence is logged as automatic.
Checked out is not approved: Attendance never approves a timesheet.

How it connects

Entered once. Used all the way to the invoice.

6 links

Tell us how you know Monday is covered.

A person who knows recruitment reads every message and replies. We will show you the same week with the ticks filled in.

Talk to us info@talentcorecrm.com